Terms of Service
Last updated: 14 September 2026. These Terms govern your use of staynook (the "Platform"), operated by Circle Technologies ("staynook", "we", "us"). By creating an account or using the Platform, you agree to these Terms.
1. Who can use staynook
You must be at least 18 years old and able to enter a binding contract. You are responsible for the accuracy of the information you provide and for activity on your account.
2. Roles
staynook serves travellers (who book stays and experiences), hosts(who list properties and run their dashboard) and curators (independent local providers of experiences such as treks, cab shares and food walks). Some features are role-specific.
3. Accounts and verification
Certain features require identity verification ("staynook Verified"). Verification helps build trust but is not a guarantee of any person's identity, conduct, safety or suitability. You are responsible for your own judgement and safety when dealing with others on the Platform.
4. staynook is a platform, not the provider
Stays are provided by hosts and experiences by curators. staynook provides the technology that connects you and helps manage bookings, records and communication. Unless expressly stated, staynook is not a party to the contract between a traveller and a host or curator, and is not responsible for the stay, experience, property condition, or the conduct of any user.
5. Bookings, payments and cancellations
Prices, availability, taxes and cancellation terms are set by hosts/curators. Payments may be made in cash, by UPI, card or bank transfer as offered by the host; the Platform records payments and, if enabled, facilitates them through a third-party payment processor. Refunds and cancellations follow the applicable host/curator policy shown at the time of booking.
6. Host and curator obligations
If you list a property or service, you are responsible for holding all required licences and permissions, meeting legal and safety obligations (including guest-registration/compliance requirements), keeping your listing accurate, and honouring confirmed bookings. Host subscription plans, where applicable, are billed as described on the plans page.
7. Acceptable use
You agree not to misuse the Platform: no unlawful, fraudulent, harmful, harassing or infringing activity; no impersonation; no attempts to breach security or access data you are not authorised to see; and no uploading of content you do not have the right to share.
8. Content and intellectual property
You keep ownership of content you upload but grant staynook a licence to host and display it to operate the Platform. The staynook name, logo and software are our property and may not be used without permission.
9. Disclaimers
The Platform is provided "as is" and "as available", without warranties of any kind to the extent permitted by law. We do not warrant that listings, verifications, or the conduct of users are accurate, safe or error-free.
10. Limitation of liability
To the maximum extent permitted by law, staynook and Circle Technologies are not liable for indirect, incidental or consequential damages, or for the acts or omissions of hosts, curators or travellers. Nothing in these Terms limits liability that cannot be limited under applicable law.
11. Indemnity
You agree to indemnify staynook against claims arising from your use of the Platform, your content, or your breach of these Terms or of any law.
12. Suspension and termination
We may suspend or terminate accounts that breach these Terms or the law, or to protect users and the Platform. You may stop using the Platform at any time.
13. Governing law and jurisdiction
These Terms are governed by the laws of India, and the courts at Hyderabad, Telangana have exclusive jurisdiction, subject to applicable law.
14. Changes
We may update these Terms; material changes will be posted here with a new "Last updated" date. Continued use after changes means you accept them.
15. Contact
gostaynook@gmail.com, Circle Technologies, Hyderabad, Telangana, India.